Refund Policy & Warranty Info

Ninebot Malaysia provides a 1 Year Manufacturer Warranty and 6 Months Battery Warranty for all Ninebot products purchased from Ninebot Malaysia. In the event of a manufacturer’s defect in your Ninebot product from Ninebot Malaysia, we will verify the issue and perform a replacement on the parts that is defected by claiming the warranty from Ninebot Headquarters provided the unit is still under the Official Ninebot Malaysia warranty duration. We do not provide 1-1 replacements or refunds in cash.


Sole Distributor for Malaysia. Visit for more info

Contact Info

Eco Pro Technology Sdn. Bhd. (1144105-D)
No 3, Jalan Taming 2A,
Kawasan Perindustrian Taming Jaya,
43300 Balakong, Selangor Darul Ehsan,

GST Registration Number

+6013-333 3743
+6012-327 2999