Refund Policy & Warranty Info

Ninebot Segway Malaysia provides a 1 Year Manufacturer Warranty and 6 Months Battery Warranty for all Ninebot Segway products purchased from Decathlon all branches, Ninebot Malaysia Sdn Bhd or Eco Pro Technology Sdn Bhd only. In the event of a manufacturer’s defect in your Ninebot Segway product from Ninebot Malaysia, we will verify the issue and perform a replacement on the parts that are defected by claiming the warranty from Ninebot Segway headquarters provided the unit is still under the Official Ninebot Malaysia warranty duration.

We do provide a one to one replacements on certain Ninebot Segway products, terms and conditions apply for the one to one replacements.

Refunds in cash do not apply for any products.

Please call us at +6013-333 3743 for more clarification is required on warranty.

 

Information

 

Largest Ninebot Segway Official Store for Malaysia
Distributor of Ninebot Segway products in Malaysia

Free Delivery for Klang Valley and Selangor is provided
During Purchase of Products

Showroom & Test Ride

Ninebot @ Decathlon KLCC
Level 1, Shoppes at Four Seasons
50450 Kuala Lumpur

Alternatively please just type “Ninebot KLCC” in Waze or google maps it will guide you to our showroom

Ninebot Service Center and Balakong Showroom
Eco Pro Technology Sdn Bhd (1085016-X)
Menara Simfoni,
No 7-2, Jalan Simfoni 1,
Balakong, Seri Kembangan,
Selangor Darul Ehsan.

Alternatively please just type “Eco Pro Technology Sdn Bhd” in Waze or google maps it will guide you to our showroom